Effective Date: August 11, 2024

Welcome to The Quisine! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our mobile application, or interact with our services.

1. Information We Collect

1.1 Personal Information

When you place an order or create an account, we collect personal information such as:

• Name
• Email address
• Phone number
• Delivery address
• Payment information

1.2 Usage Data

We collect information about how you use our website and app, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on our site
• Referring website

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small files stored on your device that help us remember your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment and delivery.
• Account Management: To create and manage your account, including communication regarding your orders and account status.
• Customer Support: To respond to your inquiries and provide support.
• Personalization: To offer personalized recommendations and improve your experience based on your preferences and usage patterns.
• Marketing: To send promotional materials, special offers, and updates (you can opt-out at any time).
• Analytics: To analyze usage trends and improve our website and app.

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We use third-party vendors to perform services on our behalf, such as payment processing, delivery, and marketing. These providers have access to your information only to perform their functions and are obligated to protect it.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of The Quisine, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred as part of the assets.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Choices

5.1 Access and Correction

You may access and update your personal information by logging into your account or contacting our support team.

5.2 Opt-Out

You can opt-out of receiving promotional emails by following the instructions in those emails or by adjusting your communication preferences in your account settings.

5.3 Cookies

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website and app.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

The Quisine
Email: support@thequisine.com
Phone: +91-7992132123
Address: LIG 885, C-Block, Shyam Nagar, Kanpur, UP-208013.

Thank you for choosing The Quisine!