Effective Date: August 11, 2024

Welcome to The Quisine! These Terms and Conditions (“Terms”) govern your use of our website and mobile application (collectively, “Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Service.

1. Acceptance of Terms

By using our Service, you agree to comply with and be legally bound by these Terms. We may update these Terms from time to time, and your continued use of the Service constitutes acceptance of the updated Terms.

2. Eligibility

To use our Service, you must be at least 13 years old or have the consent of a parent or guardian. By using our Service, you represent and warrant that you meet these requirements.

3. Account Registration

To place an order or access certain features of our Service, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security of your account by protecting your password and restricting access to your account.
• Notify us immediately of any unauthorized use of your account or any other breach of security.
• Accept responsibility for all activities that occur under your account.

4. Order Placement and Acceptance

All orders placed through our Service are subject to acceptance by The Quisine. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Incorrect or incomplete information provided by you.
• Issues with payment processing.
• Availability of the products ordered.

5. Payment

Payment for orders must be made through the available payment methods on our Service. You agree to provide accurate and complete payment information and authorize us to charge the provided payment method for the total amount of your order, including taxes and delivery charges.

6. Delivery

We will make reasonable efforts to deliver your order within the estimated time frame provided. However, delivery times are not guaranteed and may vary due to factors beyond our control, including but not limited to traffic, weather conditions, and operational issues.

7. Pricing and Fees

Prices for products and services are as stated on our Service and are subject to change without notice. Additional fees, such as delivery charges, may apply. All prices are inclusive of applicable taxes unless otherwise stated.

8. Refunds and Cancellations

Please refer to our Refund Policy for information on refunds and order cancellations. Refunds and cancellations are subject to the conditions outlined in that policy.

9. User Conduct

You agree not to use our Service for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our Service. Prohibited conduct includes, but is not limited to:

• Posting or transmitting any content that is defamatory, obscene, or otherwise objectionable.
• Using our Service to harass, abuse, or harm others.
• Engaging in any form of automated data collection or scraping.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

The Quisine
Email: support@thequisine.com
Phone: +91-7992132123
Address: LIG 885, C-Block, Shyam Nagar, Kanpur, UP-208013.

Thank you for choosing The Quisine!